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All systems are operational.

Boxed IT Status

Overview of the operational status of the Boxed IT server and network infrastructure. All major incidents will be reported on this page and on twitter. Please follow @boxedit on twitter for the latest updates.

Planned Maintenance

  • Mirror server maintenance

    5 years ago —
    In Progress

    The mirror server will be down for a short period due to system reorganisation and operating system upgrades.

  • Virtual Machine Platform maintenance at Brussels 1 Facility

    5 years ago —
    In Progress

    Due to server hardware maintenance, the following services will be interrupted:

    • Hosted websites on ares.boxed-it.com
    • Hosted virtual machines at Brussels 1 facility
    • Incoming mail, outgoing mail, webmail

    DNS Name server service will remain operational, and no incoming e-mail will be lost - it will be queued for delivery.

    Update 22:15: Maintenance commencing

    Update 23:40: Maintenance completed, all customer virtual machines are starting up. Mail, DNS and web services are online.

  • VPS platform maintenance

    5 years ago —
    In Progress

    We will be performing hypervisor maintenance on the physical host machine serving your Virtual Private Server (VPS) to better serve you in the future.

    Impact

    Your VPS will be shut down when maintenance starts, and will be started again after maintenance completes.

    Maintenance window

    • Start: 02 January 2020 - 23:00 CET
    • End: 03 January 2020 - 02:00 CET

    Please note it is likely the maintenance will not take the entire window.

Past Incidents

No incidents reported.

No incidents reported.

No incidents reported.

Fixed
5 years ago —

Partial Boxed IT network outage in the bebru1 location (Unix-Solutions DC) due to router CPU overload hardware issues. We are investigating.

Update 00:41: Affected router has been restarted.

Update 00:48: BGP network sessions have been reestablished.

Update 00:53: Network is back online but routing information is still converging.

Update 02:15: The 'rpd' routing daemon has crashed several times while trying to bring all BGP sessions up. We are trying to help it on its feet again.

Update 03:05: The network has stabilized. We are currently running without Unix-Solutions upstream to keep routing table size lower - this will be reenabled in the near future.

Update 28/12 16:40: While reactivating the Unix Solutions upstream, the 'rpd' routing daemon has crashed again. We are monitoring network recovery and are preparing the replace the ageing Juniper routers soon.

Update 28/12 17:25: Network is stable again.

No incidents reported.

5 years ago —
Fixed
5 years ago —

Due to a mail server storage issue, incoming e-mail is not functional.

Update 00:12: Issue has been resolved.

No incidents reported.